Part 2

Case Studies

 Introduction 

Five case studies are presented in Part 2 of this study. The particular programmes featured were chosen because they offer an interesting variety of insights into how learner support is conceptualised and operationalised in South Africa.

The institutions and programmes featured are:

ACCESS Distance and Learning and Teaching’s Early Childhood Development Programme. This case study is particularly interesting as it offers insight into a programme offered by a private provider that, uncharacteristically in South Africa, offers a wide range of learner support services

UNISA’a Adult Basic Education and Training Programme. UNISA is the largest provider of distance learning courses in the country. Traditionally UNISA has operated in a purely correspondence mode. The ABET programme is an example of a new approach being taken by UNISA in which learner support has been built into the programme from the start

The University of the Orange Free State’s Bachelor in Management Leadership Programme is a new programme still in its first year of operation. This case study offers insights into some of the challenges of starting a new programme. It also represents an example of a programme in which the traditional face-to-face and distance education extremes have been blurred

The University of Pretoria’s BCur Programme for nurses is the only programme featured to make extensive use of technology in its learner support strategies

The University of the Witwatersrand’s Further Diploma in Education offers an example of where a traditional face-to-face institution has branched out into distance learning and how an underlying educational philosophy is manifested in practice.